Privacy Policy
FxPro Financial Services Ltd, owner of the trade name FxPro, is a licensee of the TRUSTe Web Privacy Seal Program. TRUSTe is an independent, non-profit organization whose mission is to build user's trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the Web site www.fxpro.com. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.
If you have questions or concerns regarding this statement, you should first contact the Company's support team at info@fxpro.com . If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php TRUSTe will then serve as a liaison with us to resolve your concerns.
Application In order to open an account with FxPro, you must first complete and send the application form attaching the required documents. By completing the application form you are requested to give private information in order to enable the Company to evaluate your application and comply with Laws and Regulations governing the provision of financial services. This information is also used to contact you about the Company's services.
Personally identifiable information We DO NOT Share Personally Identifiable Information with Third Parties.
Agents We use a card processing company for your deposits and withdrawals to and from your account. This company does not retain, share, store or use personally identifiable information for any other purposes.
Privacy Any personal information you provide us will be treated as confidential and shared only within the Company, its affiliates and its business partners and will not be disclosed to any third party except under any regulatory or legal proceedings. Web site tracking systems may also collect data detailing the pages you have accessed, how you discovered this site, the frequency of visits and so on. The information we obtain is used to improve the content of our web site and may be used by us to contact you, by any appropriate means, and to provide you with any information we believe may be useful to you.
Legal Disclaimer We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
Choice/Opt-out If you no longer wish to receive any promotional communications, you may opt-out of receiving them by following the instructions included in each communication. You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
Cookies A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do link the information we store in cookies to any personally identifiable information you submit while on our site.
We use both session ID cookies and persistent cookies. A session ID cookie does not expire when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's “help" file.
We set a persistent cookie for statistical purposes. Persistent cookies also enable us to track and target the location and the interests of our users and to enhance the experience of our services on our site.
If you reject cookies, you may still use our site, but you will not be able to use My FxPro and submit your application form.
Some of our business partners use cookies on our site. We have no access to or control over these cookies.
This privacy statement covers the use of cookies by www.fxpro.com only and does not cover the use of cookies by any advertisers.
Security and Protection of your personal information The personal information that you provide in connection with registering yourself as a user of the Site or of the Services is classified as Registration Information. Registration Information is protected in many ways. You can access your Registration Information through a password selected by you. This password is encrypted and known only to you. Your password must not be revealed to anyone. Registration Information is safely stored on secure servers that only authorized personnel have access to via password. The Company encrypts all personal information as it is transferred to the Company and thus makes all necessary effort to prevent unauthorized parties from viewing any such information.
Personal information provided to our Company that is not Registration Information also resides on secure servers and is again accessible only to authorized personnel via password. This information cannot be online accessible by you, therefore no password shall be selected to view or modify this information.
Access to Personally Identifiable Information If your personally identifiable information changes, you must inform us by emailing our Customer Support at support@fxpro.com or by contacting us by telephone, fax or postal mail at the contact information listed below.
Changes in this Privacy Statement If we decide to change our privacy policy, we will post those changes to this privacy statement, the page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
FxPro Financial Services Ltd Ayias Phylaxeos 182 Str., Office 103, 3083, Limassol, Cyprus P.O.Box 50289, 3603 Limassol, Cyprus
Tel.: +357 25 969222 Fax.: +357 25 969233
Last Updated: 12 December 2008
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